Privacy Policy

Effective Date: 27th May 2025

1. Introduction

At Platform Auto Detailing (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, or book a service with us.

⸻

2. Information We Collect

We may collect and process the following personal data:

• Contact details: Name, email address, phone number.

• Booking information: Service requested, vehicle details, address for mobile detailing.

• Payment details: (if payments are taken online — via secure third-party processors only).

• Website usage: IP address, browser type, and browsing behaviour via cookies and analytics tools.

⸻

3. How We Use Your Information

We use your data to:

• Respond to enquiries and provide quotes.

• Confirm and manage your bookings.

• Send service-related updates or reminders.

• Improve our website and services.

• Comply with legal obligations.

We do not sell your information to third parties.

⸻

4. Sharing Your Data

We may share your data with:

• Trusted service providers (e.g. payment processors, booking platforms).

• Legal authorities if required by law.

All third parties are required to keep your information safe and use it only for the services they provide to us.

⸻

5. Cookies & Website Analytics

Our website may use cookies to improve user experience and gather basic analytics (e.g. via Google Analytics). You can manage your cookie preferences through your browser settings.

⸻

6. Data Security

We take your privacy seriously and implement appropriate security measures to protect your data from unauthorised access, disclosure, or loss.

⸻

7. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent at any time.

• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

⸻

8. Contact Us

If you have any questions or requests regarding your personal data, please contact:

Platform Auto Detailing

Email: platformautodetaiing@hotmail.com

Phone: 07450248760

22 Whitebeam Road, Stalmine, FY6 0FQ

⸻

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.